Relationship Manager – Roshan Digital Account (OG-II) – National Bank of Pakistan, Karachi

“The Nation’s Bank,” National Bank of Pakistan (NBP), aims to support the financial well-being of the nation while enabling sustainable growth and inclusive development through its wide local and international network of branches. NBP is looking for a talented and dedicated Relationship Manager – Roshan Digital Account to join its International, Financial Institutions & Remittances area.

Job Details

Position: Relationship Manager – Roshan Digital Account (OG-II) Reporting To: Unit Head – Roshan Digital Account Location: Karachi Employment Type: Contractual, 3 years (renewable at Management’s discretion)

Educational / Professional Qualification

  • Minimum Graduation or equivalent from a local or international university/college/institute recognized by HEC Pakistan
  • Bachelor’s or Master’s degree in Business Administration/Finance/Marketing and/or relevant certification preferred

Experience Required

  • Minimum 2 years of experience in Relationship Management
  • Prior digital banking experience preferred

Skills & Expertise Required

  • Strong communication and interpersonal skills
  • Strategic thinking and business development skills
  • Analytical and data-driven mindset
  • Ability to manage and grow client relationships with tailored solutions
  • Awareness of KYC, AML, and other regulatory requirements relevant to RDA
  • Excellent time management and project coordination skills
  • Proficiency in MS Office (Excel, PowerPoint, Word)

Key Responsibilities

  • Source new customers for Roshan Digital Account opening and follow up on referred leads for conversion
  • Provide on-call support to customers for query resolution and account opening assistance
  • Conduct daily lead reviews for KYC and discrepancy resolution
  • Maintain and deepen relationships with existing customers through regular contact
  • Coordinate with Operations, Product, Digital Banking, and Centralized Account Opening teams
  • Handle all customer complaints related to RDA as per Bank guidelines
  • Perform any other assignment as directed by supervisor(s)

How to Apply

Only shortlisted candidates strictly meeting the eligibility criteria will be invited for test and/or panel interview(s). No TA/DA will be admissible.

Apply Link

👉 Apply Now – www.sidathyder.com.pk/careers Apply within 10 working days of the advertisement’s publication date.

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